This is a high-impact leadership role for an experienced communications professional who can shape, lead and deliver Melbourne Water’s enterprise-wide communications approach. As Manager Communications, you will lead a team responsible for creating a clear and consistent “one Melbourne Water story” across internal and external channels, helping strengthen employee engagement, community trust and organisational reputation.

We’re seeking a skilled and confident Strategic Engagement Advisor to help shape how Melbourne Water engages with customers, stakeholders and Melbourne’s diverse communities. This is an opportunity to play a meaningful role in the delivery of complex projects and business priorities, ensuring community and stakeholder voices are understood, considered and reflected in the way we plan and deliver our services.

This role is focused on improving the customer experience by coordinating and managing escalated customer requests, complaints and feedback across Melbourne Water. As the Senior Customer Complaints Coordinator, you’ll act as a central point of coordination, working closely with customers, internal teams and senior stakeholders to ensure complaints are properly recorded, tracked, resolved and responded to in a timely and professional way.

The Customer Complaints Coordinator role is responsible for coordinating complex and escalated customer complaints across Melbourne Water. The position acts as a central point of contact, working with customers, internal teams and stakeholders to ensure issues are managed fairly, professionally and within appropriate timeframes.

A full-time Crew Maintenance role has become available, you will play an important hands-on role in supporting inspections of rock weirs, fishways, and dam wall embankments, as well as removing litter and debris from drainage assets, waterways, and wetlands.

We have two permanent, full time opportunities available. As the Leading Hand Maintenance, you will be responsible for providing in-field oversight of your work crew for delivery of maintenance and maintenance project works, asset inspections, data collection and litter removal.

A challenging & rewarding opportunity has become available for a Water Supply Operator, permanent full time, managing day-to-day and emergency operations with Melbourne Water.

As Process Engineer – Major Capital you will lead stakeholder engagement and provide technical oversight for capital projects at our Eastern Treatment Plant.

As a Sourcing Manager, you will play a pivotal role in shaping how the organisation procures goods and services across multiple categories. This position is ideal for a commercially astute procurement professional who thrives in a fast‑paced environment, enjoys leading complex sourcing events, and values strong stakeholder partnerships.

Provide strategic leadership of cyber defence, ensuring effective protection of IT and OT environments through mature operations and incident management.

Lead a high-impact portfolio and shape commercial outcomes in a critical service environment. As Manager Contracts, you will oversee the end-to-end management of a diverse portfolio of 70+ contracts worth over $530M annually, leading a team of contract professionals to deliver strong financial, operational, and compliance outcomes. Partnering closely with procurement and key stakeholders, you’ll drive strategic contract governance, negotiate complex agreements, manage risk, and enhance supplier performance—while fostering a high-performing, accountable team culture and continuously improving systems and processes.

An exciting and challenging opportunity has become available for a Project Manager – Delivery role with Melbourne Water. In this role you will be instrumental in achieving business outcomes through the effective delivery of the capital program natural resource management and civil projects on time and within budget.

An exciting opportunity has become available, fixed term, full time until June 2027. As the Project Manager – Delivery, you will be instrumental in achieving business outcomes through the effective delivery of the capital program natural resource management and civil projects on time and within budget.

A great opportunity has become available for a Leading Hand Maintenance role with Melbourne Water. In this role you will be responsible for providing in-field oversight of your work crew for delivery of project works, asset inspections, data collection and litter removal, based on-site in the Brimbank, Merri-bek, Moonee Valley & Melbourne Council.

Protect Melbourne’s waterways while growing your tree climbing + EWP skills. Join a safety‑focused crew keeping nature and communities safe.