Who we are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home —just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About the Role

Reporting to the Service Lead Water Resources and Compliance, this is a pivotal role within the Water Resources & Upper Yarra team. As the Diversions Officer you will be responsible for supporting the management of Melbourne Waters’ diversions function including license administration, management of metering, compliance and working with relevant customers. This will ensure the effective delivery of Diversion services throughout the Port Phillip and Westernport Region.

You will also be responsible for: 

• Administer diversion license applications relating to stormwater, water trading, transfers and works from streamflow diversions customers
• Manage metering activities including asset installation, maintenance and recording
• Initiate and undertake compliance and enforcement activities
• Internal and external customer and stakeholder interaction and engagement
• Taking care of own and colleagues Health and Safety through identification and reporting of hazards and active involvement in improvement initiatives

This full time role is based at our North East Regional Office in Croydon and is eligible for an operational vehicle in line with the Melbourne Water Motor Vehicle policy and procedures. For more information please review the Position Description:  Position Description - Diversions Officer.pdf

About you:

• Proven Interpersonal skills with the ability and personality to liaise and negotiate with people at all levels within and externally to Melbourne Water including dealing with conflict situations
• Explores and implements processes for continuous improvement, including acceptable risk tolerances to foster innovation across the team.
• Fosters relationships with external stakeholders and partners to encourage and support collaborative innovation to achieve best practice processes in waterway and integrated water management
• Demonstrated experience in a relevant facet of water resource management, natural resource management or planning and policy role.
• A sound understanding of catchment, waterway, and ecological philosophies and practices.
• Understanding of federal and state government water resource policy and legislation eg. Water Act 1989 with a focus on licensing requirements.
• A sound understanding of the rural sector and agricultural enterprise including knowledge of irrigation practices, crop water requirements and pump operations.
• Valid Victorian Drivers Licence

Why join us:

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

How to Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Sunday 17^th November 2024 at 11:55pm AEST