Who We Are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About The Role

Reporting to the Manager, Information Management, this is a full-time, permanent position within the Information Technology team. As the Lead, Information Management, you will drive strategic initiatives, oversee platform enhancements, and manage project delivery across Melbourne Water’s Enterprise Information Management (EIM) environment. This role provides expert guidance, ensures compliance and risk mitigation, fosters stakeholder engagement, and supports team leadership to deliver secure, efficient, and future-focused information management practices.

In this role you will:

• Lead the design and management of EIM platform structures, metadata, permissions, and security models.
• Lead aspects of the Enterprise Information Management Program and advise on the implementation of EIM solutions
• Lead and manage various projects as required on all aspects of information management across the information lifecycle including; digitisation, physical records, annual disposal program, system amendments and testing.
• Provide subject matter expertise on all aspects of physical and digital information and records management
• Own and lead the information risk reduction program across unstructured repositories, ensuring proactive mitigation strategies.
• Collaborate with the Manager Information Management and Advise on the strategic roadmap for EIM platforms, aligning it with organisation goals, user feedback, and compliance obligations
• Define, influence and implement platform enhancements to strengthen governance, data privacy, security, and information lifecycle compliance.
• Engage and influence business users and stakeholders, fostering strong partnerships with business units, vendors, and partners to support innovation and evolving needs.
• Monitor platform performance and compliance through reporting frameworks, contributing to continuous improvement and informed decision-making
• Advise on change management and adoption strategies to embed Information management practices across the organisation, including training and stakeholder engagement.

About You

• Tertiary degree in Information Management, Information Science, Records Management or equivalent experience
• Extensive practical experience in enterprise wide information lifecycle management processes and systems
• Demonstrated experience in platform management or similar expertise in EIM technologies or solutions
• Experience in project, budget and contract management
• Extensive technical expertise of content management systems, document management, collaboration tools and related technologies
• Extensive technical expertise in working with shared Network Drives, end-user administration and associated data migrations
• Demonstrated ability to influence, negotiate with, and engage with all areas of the business
• Demonstrated ability to negotiate contracts with service providers
• Manual handling experience and capability to lift and move standard archive cartons (max. 16kgs)
• Obtain AusCheck Clearance. (please see important information below*)
• Hold a Valid Australian Drivers Licence

For more information, please review the attached position description: Lead Information Management.pdf

Why Join Us

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

How To Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Sunday 30th November at 11:55pm AEST

*Important Information

The Security of Critical Infrastructure (SoCI) Act 2018 requires Melbourne Water, as an operator of critical infrastructure, to prepare a Critical Infrastructure Risk Management Program (CIRMP), which has been undertaken and managed by the Security and Emergency Management Team.

Melbourne Water are required to assess roles across Melbourne Water to determine what roles are critical under the Act. All employees working in a role deemed SOCI critical will require additional background checks via AusCheck. The role of Lead information Management is deemed critical and the preferred applicant will be asked to undertake an AusCheck.

The AusCheck process is outlined clearly in this presentation provided by AusCheck CI Critical Worker: Getting Started Guide | Rise 360 (articulate.com). This guide steps through each of the below steps in detail.