Who we are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About the Roles

The Asset Protection team currently have three full time vacancies. As the Senior Asset Protection Officer you will be responsible for complex applications of works interfacing with Melbourne Water assets and administering Asset Protection Condition Letters spanning across the Melbourne region.

This position comprises work that is often complex, unique and critical particularly with regards to the consequences of asset failure if inappropriate development is allowed to proceed.  The Senior Asset Protection Officer will be expected to negotiate satisfactory outcomes with developers, consultants, council staff and landowners to help facilitate outcomes that meet environmental and asset protection standards. This includes:

• Manage complex cases in regards to the consequences of asset failure, if inappropriate development is allowed to proceed.
• Manage communication on works proposals for Land Development, Other Authorities Works and Private Works etc.
• Develop and maintain strong partnerships with internal and external stakeholders.
• Act as the main contact into Melbourne Water for developers, Councils and the community.

As the Asset Protection officer the aim is to  reduce risk and damage to Melbourne Water assets caused by external customer segments during building or service authority works. The Asset Protection Officer is the interface for customers and will propose opportunities to assist in obtaining consent to works as needed. This includes:

•        Represent Melbourne Water at inter-agency, council meetings, forums and seminars on land development issues to ensure Melbourne Water’s standards are maintained and continuously improved.

•        Negotiations with government agencies, developers, consultants and landowners to achieve mutually satisfactory outcomes in complex applications and matters of dispute.

•        Manage a high volume of enquiries, ensuring quality and a positive customer experience is maintained and that timeframes within our Customer Commitment and Developer Customer Charter are achieved.

For more information please review the Position Descriptions:

 Position Description - Asset Protection Officer.pdf

 Position Description - Senior Asset Protection Officer.pdf

About you:

• Demonstrated significant experience and knowledge in areas of:
  • Asset Management
  • Water, sewerage & drainage
  • Land development and town planning
  • Understanding and Interpolation of the Acts and Regulations eg Water Act etc,
• Experience successfully managing with complex queries with developers, consultants, council staff, landowners and other key stakeholders.
• Excellent negotiation skills with the ability to facilitate mutually agreed outcomes on complex issues.
• Developed analytical, risk assessment ad mitigation skills
• Developed interpersonal skills and communication skills to communicate clearly and effectively with a wide range of internal and external stakeholders.
• Demonstrate experience interpreting policies, guidelines and Legislative Acts e.g. Building Regulations, Water Act, Planning Act.
• Ability to respond to various demands, and manage multiple activities simultaneously.

Why join us:

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

How to Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Sunday 23^rd February 2025 at 11:55pm AEST